Nordson Launches Online Adhesive Systems Parts And Services Center
Duluth, GA - Nordson Corporation recently announced the launch of its new online Adhesive Systems Parts and Services Center. The site provides registered customers with a unified, comprehensive hub for purchasing Nordson parts, contacting sales and service representatives, and obtaining a full range of up-to-date technical and product information.
"This new site was designed to make it easier and more convenient for our aftermarket customers to do business with us," said Chris Brooks, Senior Manager Aftermarket - North America. "By bringing together product, service and technical data in a single online location, customers can quickly get the information and support they need."
The Adhesives Parts and Service Center's "Buy Online" feature allows registered customers to link directly to Nordson's e-commerce site, where they can check pricing, place sales orders and check order status, 24 hours a day, 7 days a week. In addition, the homepage's "Aftermarket Highlights" section provides easy access to commonly requested replacement parts for adhesives system products, including applicators/guns, nozzles, hoses, filters and reconditioned equipment.
The site also gives users one-click access to detailed product and technical information, maintenance tips, and Nordson TrueBlue Service Plan details. Users who wish to drill deeper into technical information can take advantage of a broad library of data sheets, product drawings, manuals and software available for download.
"Rather than simply providing information, the site connects e-commerce, data and service in a very powerful way, providing customers with visibility of all of Nordson's aftermarket products and services," added Mr. Brooks. "With more of our customers relying on the Internet as their prime source of information and purchasing, we are very excited about the opportunities the site offers, both in terms of user convenience and the ability to build on our service and support capabilities."
SOURCE: Nordson Corporation